Job Opportunities at Discovery Limited

Key Purpose

• Accountability and leadership of the Discovery Life Funeral Sales Team.

Areas of responsibility may include but not limited to:

• Lead and manage a Funeral Cover sales channel consisting of business consultants and financial advisors.
• Achievement of sales and quality targets.
• Ensuring a professional level of interactions with intermediaries and HR contacts.
• Inductions and leads management, ensuring that campaigns and leads are correctly managed
• Ongoing liaison and relationship building with various stakeholders.
• MIS Reporting, create and maintain reporting
• Business processes and operational improvement
• Promote a positive and proactive approach to compliance and risk,
• Ability to proactively manage change.
• To work as a team player within a team environment, participating willingly and providing support and guidance to colleagues at all times
• Compliance and risk management and adherence
• Coach staff to improve performance and behaviors.
• Create an energetic and fun work environment
• Report any suspected misconduct.

KI responsibilities may include but not limited to

• A KI is responsible for management and oversight of the FSPs activities relating to rendering of financial services, which includes advice and/or intermediary services.
• must monitor that the statutory obligation of the FSP are complied with.
• Must comply with the fit and proper requirements (COB, RE, Qualification, PST and CPD).
• Ensure that representatives are compliant with the fit and proper requirements.
• Representatives complete all required training for their role.
• Review the advice rendered by the representative.
• Monitor on an ongoing basis that the representatives are treating customers fairly.
• Supervise representatives under supervision:
• To ensure that all the required fit and proper requirements are complied with (Qualification and PST),
• where monitoring of representatives under supervision is delegated, the following should be done:
• record the process of delegation and the reporting frequency monitoring done.
• Instil a culture of treating customers fairly in all aspects of the business.
• Ensure that there are business processes and operational ability.

Competencies

• Ability to engage Union representatives.
• Logical, analytical problem-solving ability.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Ability to take accountability, responsibility and ownership.
• Able to take initiative and exercise sound judgment and decision making.
• Ability to work in a highly pressurized, target oriented environment.
• Ability to deal positively with change and uncertainty.
• Strong business acumen.
• Strong sales and persuasive skills.
• Strong quality orientation.
• Good organizational skills.
• Proactive, self-motivated.
• Able to identify, nurture and develop talent.
• Customer oriented.
• Ability to meet deadlines timeously.
• Ensure ethical business activities and maintain transparency of branch dealings.

Qualification and Skills

• Matric (Grade 12)
• Four – Six years sales management experience in a target driven in/outbound sales.
• Computer skills: Microsoft word; Excel; Email.
• A FAIS Recognized qualification: NQF Level 5
• RE5 and RE1Qaulification compulsory
   

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KEY PURPOSE

• The Content Lead: Insurance is responsible for the content deliverables of Discovery Life and Discovery Insure. The Content Lead combines the creativity and skill of a specialist writer with leadership, organisational and problem-solving abilities to meet the content objectives of each business. Reporting to the Head of Content, the Content Lead oversees the day-to-day content planning, generation and execution of content development. The Content Lead supervises freelance writers, with the responsibility to create compelling thought leadership, brand and social media content for Discovery’s insurance offerings. The Content Lead plays a key role in coordinating, planning and collaborating with various internal, marketing, editorial and project teams to deliver high-quality content for various target audiences and platforms.

As the Content Lead, responsibilities include the following, but are not limited to:

• Meeting with editorial and project teams on the various insurance brands, and social media and PR teams to brainstorm and develop content ideas for all media channels
• Planning and managing daily content operations for the portfolio
• Collaborating with the Head of Content to understand content priorities and solutions
• Presenting content opportunities and solutions to heads of brand, social media and PR
• Supervising freelance writers and other content producers, as required for different projects and briefs
• Planning and approving briefs to writers
• Managing project plans, schedules, work flow data and related administration 
• Identifying unique content opportunities in line with the key messages and priorities as stipulated by business
• Identifying opportunities for content that will be suitable and relevant for a media audience
• Collaborating with a broader team to identify opportunities that will build the thought leadership position of experts and leaders in the business
• Researching and overseeing development of content for various executive LinkedIn profiles
• Identifying opportunities where data insights from business can be leveraged in content
• Assisting the team in conducting interviews with a wide range of internal and external stakeholders to produce content according to client briefs
• Developing and managing content plans according to content and marketing strategies
• Assisting the team in developing content in various forms, including press releases, opinion pieces, website content, media responses and reports 
• Project managing large content projects when required 
• Working with and providing support to the Head of social media on social media content
• Working with various internal and external stakeholders, including clients and suppliers 
• Managing briefs for video and photography shoots, as well as design agencies 

In this role, the Content Lead is responsible for ensuring continuous improvement and professional development, including:

• Fostering an environment conducive to cross-functional skills transfer and coaching freelance writers where required
• Cultivating an environment where creativity and innovation are encouraged
• Maintaining professional and technical knowledge and keeping abreast of industry trends
• Contributing to team success by ensuring team commitment and cohesion
• Valuing individual contributions and showing respect for others
• Respecting diversity and encouraging an environment that values inclusivity.
• Builds and manages operational relationships with internal stakeholders
• Engage with senior business colleagues to contribute to the brand or communication strategy
• Researches local and international trends and business enablers and makes recommendations on content and editorial plans and strategies
• Provides expert guidance to colleagues on industry best practice
• Participates in meetings and forums to share knowledge, encourage innovation and manage complexities.

COMPETENCIES

• Understanding of the financial, insurance and investments landscape
• Excellent writing skills, with experience in financial and technical writing an advantage
• Ability to develop content strategies, plans and campaigns targeted at various audiences 
• Ability to engage with senior management within the organisation 
• Ability to translate complex concepts into engaging and simple content 
• Ability to understand the voice of the organisation and adapt the tone of the content to the audience 
• Project management experience and skills 
• Attention to detail 
• Excellent interpersonal skills 
• Ability to work well in a team and oversee the deliverables of a team of writers
• Ability to work under pressure and meet deadlines 

EDUCATION AND EXPERIENCE

• Matric and appropriate tertiary qualification (degree with marketing, communication, journalism, writing or language components) 
• Extensive writing experience
• Background in financial writing (financial, insurance or investment topics)
• Minimum 5 – 8 years’ experience (PR, editorial, social media, communication, or agency experience) 
• Digital marketing and social media experience