MIS Manager at Nedbank

Job Purpose

• Manage a team of MI Analyst & BI Analyst that is responsible for the day-to-day reporting of operational activity for Collection Stakeholders across the organisation.

Job Responsibilities

• Generation of daily operational reports to be actioned, MI and insights derived on daily bases to measure the performance of the business
• Liaise with various Collection Stakeholders in the organization, including the Data Team, the RiskOps Manco team and the Executive team
• Ensure all SLA's are met per stakeholder agreement
• Responsible to ensure metrics generate align and recon to business performance growth, coach and mentor senior and junior BI analyst
• Drive adoption of new techniques within BI space, like PowerBI

Minimum Experience Level

• 5 - 8  years'  Technical SAS experience 
• Minimum 3 Years' People Management experience in managing MI / BI Analysts
• 3 - 5 Years experience Migration and Data Governance experience 
• Wintel and Linux experience a must 

Preferred Qualification

• Successfully obtained B-Degree 
• SAS Certification 
• Wintel / Linux an Advantage

Technical / Professional Knowledge

• Change management
• Client service management
• Client service principles
• Communication Strategies
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Operations planning
• Service level agreements
• Staff resource planning
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Aligning Performance for Success
• Building Partnerships
• Decision Making
• Continuous Improvement
• Driving for Results
• Planning and Organizing