Marketing Coordinator: Operations at hearX Group

Remote Working:

• 2 days work-from-home in line with Company Policy (only applicable after probation is successfully passed)

Job Purpose:

• Responsible for assisting the marketing team with administration for B2C to work towards the common goal of the Marketing Department to assist and support the revenue goals of the B2C division, with a special focus on ensuring success with key partners and retailers.

Minimum education (essential):

• BCom Marketing Management or related Commerce degree

Minimum education (desirable):

• Postgraduate

Minimum applicable experience (years):

• 2 years

Required nature of experience:

• Marketing Administration

Skills and Knowledge (essential):

• Proficient in Microsoft Suite or Google Suite
• Marketing research
• Understanding of WordPress
• Excellent writing skills 
• Excellent organisational and planning skills
• Building rapport and relationships with key partners, suppliers and retailers.

Essential Competencies:

• Documenting Facts
• Developing Expertise 
• Embracing Change
• Meeting Timescales
• Checking Things
• Managing Tasks 
• Producing Outputs
• Taking Action

Important Competencies:

• Examining Information
• Interpreting Data 
• Adopting Practical Approaches
• Generating Ideas 
• Showing Composure
• Thinking Positively
• Team Working 
• Following Procedures
• Upholding Standards 
• Pursuing Goals

B2C Marketing Coordination 35%

• Assist the Finance Department with all B2C Marketing payments-related requests
• Assist with budget recons where required
• Get approval from the relevant line manager for marketing expenses as they occur and report on this to the line manager, ensuring spend is  in line with budget line items
• Ensure that Marketing folders are kept up to date and that all files are saved in the relevant folders
• Assist with event planning (including conferences, awards, shoots and other events) where such events are approved in the strategy
• Assist Marketing team with general administrative tasks
• Conduct research on and assist with implementation of marketing tasks
• Assist VOC function by ensuring review collection software is in working order and take ownership for managing software for any tactics or changes requested
• Make arrangements for products to be shipped to publishers, reviewers where necessary
• Assist with retailer requirements for either online or in-store marketing initiatives
• Assist with the updating and management of our brand accreditations
• Take responsibility for the annual awards, conference attending or speaker opportunities calendar. Apply for these opportunities and submit applications once approval has been received
• Assist with cross-functional marketing projects by creating and compiling Monday.com boards, scheduling check ins, allocating tasks, and sending updates and reminders to team members

Affiliate Marketing 25%

• Focus on recruiting suitable affiliates for our programs to diversify our affiliate type. Keep track of growth trough including new recruits in monthly affiliate report
• Record keeping of affiliate sales and returns
• Have a comprehensive understanding of the systems and software used for the affiliate program
• Assist with the updating of coupons and other marketing material on affiliate platform
• Assist with sending of mailers to affiliates through the affiliate platform
• Assist with execution of affiliate strategy and driving of revenue targets and outcomes
• Evaluate affiliate applications and verifying affiliates before accepting them into the program
• Provide effective support to affiliates
• Assist with the compilation of affiliate reports
• Check and report on affiliate keyword violations

Retail partnerships 35%

• Have a comprehensive understanding for systems and software used for retailer rich content enhancement
• Coordinate with retail partners, key account managers and management to understand and execute retailer in-store display requirements
• Debrief copy and design teams on display requirements and get approval from management
• Continuously keep teams up to date on display progress
• Provide support to all retailer partners when required
• Assist with Syndigo software updates when required for retailer online listings
• Analyze data and compile monthly reports on retail rich content to show time on page, engagement rates, conversions, etc.
• Interpret data to outline valuable insights and make recommendations where applicable

QMS 5%

• Ensure that QMS guidelines are adhered to
• Ensure that all supporting documents and records are kept to date
• Ensure that all processes are kept relevant