Manager - Strategic Sales Chenosis at MTN

JOB DESCRIPTION

Chenosis is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. 

• Alignment of the Programme objectives with the overall MTN strategy
• Rapidly changing ICT environment
• The geographic complexity of MTN’s footprint across Africa and the Middle East
• Management of executive and shareholder expectations across all 22 OpCos throughout the transformation
• Management of customer and supplier expectations 
• Evolving industry sector constantly presents new challenges and opportunities to the core businesses.
• Participative environment – highly diverse and team-focused
• Rapid advancement of systems and technology
• Constant dynamics and local challenges in the economic, regulatory and legal environments

Focus on key strategic programs which require cross-functional, cross-market collaboration and top management visibility 

RESPONSIBILITIES

Manager: Strategic Sales will be accountable for the following Key Performance Areas:

• Support in development and implementing strategies on lead generation to acquire new clients
• Manage outbound prospecting to supplement your pipeline with qualified sales opportunities across MTN APIs, Third-party APIs and Platforms.
• Identify and unlock new verticals and lead negotiations and manage strategic deals with local market and regional clients
• Define and execute existing and new long term partner relationships.
• Identify new opportunities for growth and value for Chenosis and mine existing sales channels for opportunities.
• Build relationships with clients and ensure Chenosis commitments are delivered
• Drive cross functional teams towards deal objectives and manage internal stakeholders.
• Grow self and team interest in technology start-up sales with an inquisitive attitude to evolve with new product sets.
• Learn and demonstrate platform prospects to new prospective customers.
• Identify areas for improvement in each client's business process, and communicate solutions based on Chenosis’ products, customer success stories, and value proposition.
• Lead sales initiatives including presentations and demonstrations to clients.
• Visit clients to evaluate needs and promote products.
• Maintain client records via a Customer Relationship management system.
• Monitor industry trends.
• Drive the team to adhere to KPIs to track progress toward quarterly and yearly goals.
• Excel in a rapid growth and metrics-based sales environment.
• Deliver on revenues by growing the sales pipeline via cold calling and direct sales
• Agility in driving commercials agreements and client integration
• Creative problem solver with a client-focused winning mindset
• Ability to conduct client research and extensive preparation for every client engagement
• Understanding Chenosis product set across APIs and Platforms to respond according to client use cases
• Interest in learning new sales methodologies to help qualify clients and solutions accordingly
• Creative ways to achieve revenue targets quarterly and YoY
• Partner with Leaders in the Opcos assigned to drive the pipeline and revenue targets year on year
• Use a data-driven approach, analyse business performance and provide accurate reporting as required using analytics, predictive modelling, observations & business knowledge.
• Build and maintain dashboards that present Chenosis leadership with accurate, up-to-date data on pipeline and revenues.
• Manages, leads and monitors business analytics to achieve overall delivery, business and company objectives.
• Facilitate ad hoc meetings with relevant stakeholders as deemed necessary. 
• Drive improvement across the business to achieve the optimal service quality deliverables. 
• Assist in defining Go-to-market activities focusing on innovation and revenue streams, working hand in hand with product managers across Chenosis MTN OPCO’s
• Interface with OpCo presales and design in support of large or strategic opportunities
• Assist in producing documentation of service: marketing manuals, annexes to contracts (Service Description, Manual of Operations, Pricing, Terms of Service, SLA’s), training documentation and business presentations.
• Define and update weekly governance updates for installed base & new product development across MTN Group 

QUALIFICATIONS

Education:

• Minimum 4 Year Academic Degree in Business Management 
• Post-Graduate will be advantageous.

Experience:

• 3 to 5 years’ experience in sales in tech startup environment
• Have a good understanding of embedded software and pro. 

Skills / Competencies:

• Highly collaborative, inclusive, and agile atmosphere in partnership with multi-functional teams.
• Ability to learn, grow, and evolve.