Manager Property Sales NAS at Nedbank

Job Purpose

To reduce impairments and improve profitability for the organisation by optimising recoveries through the realization of the Bank's assets and rehablitation strategies.

Job Responsibilities

• Drive Asset management and Sales of distressed properties on behalf of the Nedbank and distressed clients.
• Achieve legal and collections recoveries targets by managing portfolios and milestones on all matters.
• Contribute to setting of recovery targets by providing input based on historical data and forecasting.
• Minimising cost to income ratio by managing costs within budget.
• Rehabilitate arrears or default accounts by evaluating risk and ensuring best solution for all parties is implemented.
• Establish networks by identifying, building and maintaining relationships with internal and external stakeholders.
• Manage client portfolio for purpose of recovering debt and rehabilitating the client through client centric based recoveries.
• Minimise risk by establishing portfolio and recovery mandates for the team.
• Ensure compliance within mandate by monitoring and managing own and subordinate portfolio decisions.
• Report on the recovery portfolios by gathering data and compiling reports.
• Contribute to putting service level agreements in place by negotiating and co-ordinating with internal and external stakeholders.
• Ensure internal and external stakeholders meet service level requirements by monitoring and managing activities and taking action.
• Comply with regulatory requirements and Nedbank policies and procedures by monitoring and managing activities and taking action.
• Ensure continuous improvement by reviewing and updating process and procedure.
• Ensure equal and manageable distribution by allocating activities to the team.
• Avoid reputational risk by making sound decisions on collections and recoveries matters.
• Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
• Contribute to team effectiveness by following the recruitment process when recruiting talent.
• Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes.
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
• Encourage team to generate innovative ideas and share knowledge.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Business Degree or NQF 6 / relevant Bachelor's Degree in Law / Credit / Banking and / or Finance.

Minimum Experience Level

• 5 years leadership and sales experience / 5 years Legal Recoveries experience with at least 4 years in people management.

Technical / Professional Knowledge

• Business administration and management
• Change management
• Client service management
• Communication Strategies
• Financial Accounting Principles
• Governance, Risk and Controls
• Operations planning
• Principles of project management
• Strategic planning
• Management information and reporting principles, tools and mechanisms

Behavioral Competencies

• Aligning Performance for Success
• Earning Trust
• Coaching
• Continuous Learning
• Customer Focus
• Decision Making
• Driving for Results
• Sharing Responsibility