Manager, Product, Broker Support at Standard Bank Group

Job Description

To manage the Standard Bank Insurance Brokers (SBIB) intermediated products: i.e. Standard Bank and Diners Club Travel Insurance (Corporate and Personal), Homeowners Cover (HOC) and Accident and Health (A&H) products. To execute customer-centric solutions to continuously improve process, product and systems; to address changing service requirements that enhance the customer experience and regulatory requirements for intermediaries.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Bachelors Business Management / Marketing / Finance

• RE & KI
• Driver’s license for travel is required 
• FAIS non-representative 
• Registered as a Financial Advisory and Intermediary Services (FAIS) Key Individual (KI)

Experience Required
Insurance

• Minimum 3 years’ people management experience
• Minimum 5 years working experience Short-Term Insurance.
• Successful ability to deal with complexity and ambiguity.
• Cross-functional collaboration and teamwork.
• Relevant experience in managing and delivering big projects.
• Be able to present complex ideas and information to a wide audience, including senior / executive teams, with the intention of convincing then to vote for/support an initiative.
• Lead and manage a team of direct and matrix reports to achieve a goal/ deliver results.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Challenging Ideas and being innovative
• Attention to detail
• Negotiation skills
• Reading, Analysing and Interpreting Data
• Making Decisions
• Providing Insights
• Teamwork
• Upholding Standards
• Interpreting Data
• Making Decisions
• Producing Output

Technical Competencies:

• Claims Knowledge and Management
• Reading, Analysing and Interpreting Data
• Financial Acumen
• Financial and Accounting Control
• Insurance Principles
• Insurance Products & Services