Fresh Jobs at PwC South Africa

Job Description & Summary
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Business Analysis - Practice Support team oversees Information Technology project lifecycles to help align our Information Technology solutions with our business needs by identifying and addressing gaps. As a part of the team, you’ll help optimise opportunity cost, document the right requirements to create solutions that meet user needs, improve efficiency by reducing rework, and shortening project timelines.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Pursue opportunities to develop existing and new skills outside of comfort zone.
• Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
• Coach others and encourage them to take ownership of their development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Focus on building trusted relationships.
• Uphold the firm's code of ethics and business conduct.

HEAD OF BUSINESS ANALYSIS | AFRICA ONETECHNOLOGY
Key Tasks & Responsibilities:

IFS ONETECHNOLOGY DEPARTMENT – HEAD OF BUSINESS ANALYSIS

• Is the custodian of all Business Analysis Policies, Procedures & Templates?
• Is the Change Manager responsible for change management & communication in the Business Analysis COE.
• Is the Project Lead of business process improvement projects and initiatives in the in the Business Analysis COE.
• Lead Business Analysis Team to deliver solutions accords all Cross Line of Service ICT Portfolios.
• Shall source in best practice from the PwC Global (& industry standards) & translate it to local PwC Africa standard for process improvement.
• Ensure team is sufficiently resourced and skilled to deliver on all LoS projects.

STRATEGY DESIGN & EXECUTION

• Define, Manage & Ensure effective execution of the Business Analysis Strategy.
• Define, Manage & Ensure effective implementation of the Business Analysis Centre of Excellence.

GOVERNANCE AND TEAM MANAGEMENT

• Manage & Implement the Business Analysis Strategy.
• Manage & Implement Business Analysis Centre of Excellence.
• Manage & Lead the Business Analysis Team. (Manager(s), Senior and Junior Associates)
• Manage & Monitor the Performance of each Manager(s), Senior and Junior Associates. (Business Analyst)
• Identify and recommend best suited training for all Business Analysts.
• Ensure effective reporting of all team members.
• Manage & ensure effective support and guidance for all Business Analysts.
• Determine & Sign-off all Business Analysts KPI’s
   

MATURITY REPORTING – MONTHLY, QUARTERLY & ANNUAL REPORTING

• To report Weekly status updates and Quarterly progress report to the Associate Director of Business Change and Service.
• To coordinate, consolidate & prepare Annual BA Centre of Excellence Maturity Report on team members performance report
   

SOLUTION ANALYSIS & DESIGN

• Lead and Guide Business Analyst on various business solution designs.
• Lead and Recommend best practice solution design methodologies for Business Analyst.
• Designs complex processes and reviews the work of Senior Business Analysts | Consultants.
   

CONTRACT MANAGEMENT

• End-to-End Management of Consultant (external) contracts
• Organise & conduct supplier forums to give feedback on contactor performance.
• Negotiate contracts(rates) with vendors and service providers.
• Periodic six-month review of various contractors.

CHANGE MANAGEMENT

• Participates in and lead change management activities associated with projects.
• Engage Leadership and stakeholders to obtain support and buy in for changes.
• Partner with management, project champions & process owners to align process improvement initiatives with business objectives.

MENTORING AND COACHING

• Mentor Snr, Intermediate and Jnr Business Analysts or OneTechnology Staff Members
• Coach Snr, Intermediate and Jnr Business Analysts or OneTechnology Staff Members

Job Posting End Date
March 6, 2020