Manager: Finance Acquisition & Retention at MTN

Mission/ Core purpose of the Job: 

• To provide commercial finance insights enabling optimal resources allocation with focus on acquisition and retention resources
• To own Cost to Connect meetings enabling Sales & Distribution leadership to drive optimal sales decision making on channel and device economics
• To drive and manage Channel income statement and balance sheet
• To own device reporting, planning, stock control and management

Key Performance Areas: 

Acquisition & Retention (A&R)

• Drive the process for producing insightful analysis for Connection Incentives (Acquisition costs) to enable the business drive optimal allocation/ reallocation of acquisition costs
• Drive the process for producing insightful analysis for Retention costs to enable optimal costs allocation for customer retention
• Prepare the reporting, management and coordination of Cost to Connect meeting for (CBU) Customer Business Unit and ensure execution of ensuing decisions from the meeting
• Take responsibility for helping CBU to deliver Contribution Margin and EBITDA targets by driving A&R efficiency
• Work with CBU Commercial Operations and BI teams to obtain and dissect IBRO analysis of CBU base on an ongoing basis as key input into providing A&R insights
• Lead the forecasting and planning of CBU A&R revenue and costs

Channel Finance & Economics

• Provide ongoing analysis to manage Channel efficiency to enable Sales & Distribution leadership make sound channel management decisions
• Create and manage P&L for each Channel and partner to enable assessment of stand alone performance of each distribution Channel partner
• Lead the implementation of recommended optimal Channel strategy and Channel improvement initiatives
• Lead Channel forecasting, planning and reporting on an on going basis providing reporting insights as part of month end close
• Collaborate with the Commissions team and provide stakeholders support in implementing and driving smart commission

Device Finance 

• Collaborate with stakeholders to manage periodic Device forecast and planning working with MTNSA Device team to ensure optimal planning
• Provide Device reporting with insights on monthly performance as part of month end close
• Manage Device inventory to maintain optimal stock position 
• Collaborate with Finance Decision Support to provide Device data inputs into business cases
• Work with MTNSA Device team as Finance Business Partner Device management contact for ongoing Device procurement and pricing
• Provide requisite support to CBU Commercial team in deal making from Device costing perspective
• Validate Balance Sheet and P&L movement inputs for inclusion in month end close for CBU  

Internal control management – Governance 

• Take responsibility for enforcing all governance issues to maintain planning and reporting integrity
• Ensure all relevant open audit issues are resolved within deadlines

Operational Planning

• Consider the long term implications of actions from a broad perspective including long term positioning 
• Consider the impact of solutions on other areas of the business, as well as the interdependency of units
• Drive best practice, continuous improvement and innovation at process and procedure level 
• Consider local conditions, as well as competitor activity
• Fine tune systems in line with changing work practices, providing the context for those providing services
• Identify innovative ways to use minimum resources to achieve maximum output

Customer Satisfaction

• Proactively initiate contingency plans to prevent delays and enhance stakeholders experience 
• Identify trends and patterns pertaining to stakeholders requests and ensure continuous improvement as an important element of service delivery
• Provide ongoing support to Finance Operations, Commissions Team, Sales & Distribution and FP&A to ensure clear visibility and enhance reputation of the Business
• Assist in the alignment of service delivery to changing needs

Minimum Requirements 

Education:

• Min of a three year degree e.g. B Comm. or Business qualification or equivalent
• Chartered Accounting qualification is an added advantage

Experience:

• Minimum of 5 years’ experience in financial analysis gathered from medium to large organization
• Telecoms experience with strong balance between commercial and financial knowledge is essential
• At least 3 years’ experience in a similar position, in dynamic and fast-moving industries.
• Costing and Pricing experience within the mobile space
• Channel and Device Economics experience
• Advanced knowledge of Excel and powerpoint
• Presentation and interpersonal skills

Training:

• Products, Channel and Services
• Communication and Negotiation skills
• Assertiveness
• IFRS/ GAAP