Manager: Exchange Control at Nedbank

Job Purpose

• To manage and lead a team to ensure that an exchange control advisory and consultation service is provided to stakeholders that complies with the exchange control rules; regulations and directives as set by the South African Reserve Bank (SARB).

Job Responsibilities

• Build and maintain relationships with key stakeholders through regular engagements.
• Ensure expectations are managed and needs met.
• Ensure that services are delivered per requirements.
• Share information and knowledge and collaborate across teams within Exchange Control and other stakeholders.
• Manage expectations of stakeholders by clarifying mandates, scope and resource constraints, including alternative solution options.
• Ensure products comply to prescribed processes and ensure that Nedbank retain its foreign exchange license.
• Provide exchange control input and advice pertaining to new products.
• Keep abreast of changes to rules, regulations and directives by engaging with the SARB and FSB.
• Ensure team members adhere to agreed processes and standards through management and sign-off of the technical preparation, content verification and processing of exchange control applications submitted to SARB.
• Engage with and provide guidance to consultants on the preparation of complex and/or out of the norm exchange control applications.
• Assist team members to facilitate the approval of exchange control applications that do not meet the rules, regulations and directives as set by SARB.
• Ensure exchange control applications are expedited.
• Manage and sign-off on self-regulation exchange control applications, as per mandate from SARB to Authorised Dealers.
• Ensure that any outstanding documentation/information has been submitted and that applications are completed.
• Enable regulatory compliance by ensuring that all requests for exchange control applications are screened against the Sanctions/Office of the Foreign Assets Control list.
• Ensure transformational targets are met.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Address issues raised in culture surveys to improve results.
• Deliver a worldclass service through a client service culture.
• Achieve operational excellence.
• Add value to the business by generating innovative ideas and encouraging team to generate innovative ideas and sharing knowledge.
• Manage performance of team members by implementing performance agreements and ensuring a clear vision.
• Mentor and coach staff on identified performance gaps.
• Ensure that Business Unit stays abreast in field of expertise and deliver on the expectations from stakeholders.
• Motivate team members to perform and contribute to the success of the business by encouraging participation in decision making processes.
• Ensure an environment for optimal performance is created by identifying training and development needs and by recruiting and managing talent.
• Maintain a high performing team by identifying talent pool through career conversations and developing talent retention programmes.
• Embrace the Nedbank vision and values by leading by example. Manage, control and monitor budget for own cost centre.
• Manage billable hours for self and team allocated.
• Implement SLAs with stakeholders.
• Ensure regulatory reporting requirements are met by responding to the SARB before the response expiry date.
• Ensure clients submit relevant documentation required by the regulator to resolve queries.
• Ensure exchange control fee charges are captured.
• Build and maintain relationships with key stakeholders.
• Ensure exchange control applications are expedited.
• Ensure exchange control fee charges are captured.
• Ensure expectations are managed and needs met.

Preferred Qualification

• Bachelor of Commerce: Law 
• Bachelor of Commerce : Accounting

Minimum Experience Level

• 6 years' experience in Exchange Control and foreign exchange experience, including 2 years management experience.

Technical / Professional Knowledge

• Change management
• Client service principles
• Diversity management
• Financial Accounting Principles
• Governance, Risk and Controls
• Money laundering
• Negotiation techniques
• Operations planning
• Principles of project management
• Relevant regulatory knowledge
• Resource allocation principles
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Earning Trust
• Coaching
• Communication
• Continuous Learning
• Customer Focus
• Influencing