Learning & Development Administrator at Sanlam Group

Role description:

• The role of the Learning & Development Administrator is to support SI’s Learning & Development Team in the full range of Learning and Development activities by providing efficient and proactive administrative and coordinating support.

Key responsibilities will include:

• Developing and implementing processes that will improve L&D co-ordination and administration in the business
• Managing and co-ordinating all learning enquiries from individuals within the business 
• Co-ordinating of all training delivered in the business
• Monitoring and reporting on completion rates for online learning for the business, including all online learning from the Group and Cluster
• Capturing all external training invoices and attendance registers on SAP or LMS365
• Organising training room venues, catering and resources required by the L&D team to enable effective training delivery
• Providing the L&D team with appropriate data from the LMS for reporting to the business 
• Providing the L&D team with Knowledge and Learning Management System support
• Involvement in Learning & Development/Change projects within the business

 
Qualification and Experience:

• Degree or Diploma with 2 to 3 years’ experience in training or qualified by extensive experience.
• Must have experience within L&D and previous work experience on SAP and LMS365.

Technical comptencies:

• Fluent in MS Office (Word, PowerPoint, Excel, Project), collaborative tools and L&D tools such as SAP SuccessFactors, LMS365 or other Learning Management Systems 
• Strong customer focus with exceptional customer service skills
• Excellent communication and administration skills
• Skilled in managing stakeholder relationships and building networks 

 
Behavioral competencies:

• Pro-active, self-starter
• Fast learner, persistent and confident
• Resilient
• Natural team player and collaborator
• Problem solver with good listening and interpretation skills