Lead Converter - Centurion at Momentum Metropolitan Holdings Limited

Role Purpose    

• Momentum Insure is a registered Financial Services Provider. We provide the full range of personal and commercial short-term insurance products and deal exclusively through registered intermediaries.

Requirements    

• Minimum matric or equivalent
• FAIS accreditation will be higly advantageous 
• Previous call centre experience preferably in a client centric or sales environment will be advantageous

Duties & Responsibilities    

• The Lead Converter will be responsible to validate leads and confirm if client is interested in a quote Confirmed leads will be loaded and allocated to a sales consultant to quote and close loading of messages

Competencies    

• Client service oriented
• Attention to detail/Quality oriented
• Deadline and results oriented/Work standards
• Enthusiastic and passionate about the job and the company
• Effective at planning and organisation/Work management 
• Teamwork/Collaboration
• Judgment/Problem solving
• Adaptability
• Integrity
• Tolerance for stress
• Interpersonal and communication skills
• Negotiations
• Keyboard skills
• Administration skills
• Influencing
• Practical learning
• Computer literacy