Laboratory Equipment Field Service Engineer at Watershed Consulting

Position Description:

• A leading supplier of laboratory and scientific analytical equipment is seeking to employ a Service Engineer who could attend to equipment in SA and the SADEC region

Essential Duties and Responsibilities:

• Ensure services are completed with the highest level of skill
• Offer customers total solutions to their physical and analytical testing requirements
• Pro-actively uncover additional service work, outside of daily scheduled work
• Promote service assessments on all supplied products
• Service products to full working capacity
• Pro-actively utilize service manuals to maintain best technical practices
• Maintain accuracy in troubleshooting and faultfinding at all times
• Provide regular feedback on activities, quotes and orders to customers
• Ensure all administrative reports are completed in a timeous and accurate manner
• Handle and clean all products in accordance with Company Policy
• High efficiency is required turnaround times and in driving technical assessments

Qualification and Requirements:

• Grade 12 or equivalent
• Applicable Technical tertiary qualification
• At least 3 years’ experience in a similar position (field work, Replacement of parts, fault finding).
• Excellent communication and interpersonal skills
• Good problem solving skills and ability to trouble shoot
• Basic understanding of mechanical & electrical drawing skills