Knowledge Management Advisor at Jhpiego

Responsibilities

• Develop and implement an overarching KM plan, annual KM workplans, and documentation and dissemination plans. 
• Support the ongoing gathering of knowledge and learning developed by the program, including lessons learned, best practices, challenges, how-to information, and information on reach and impact. 
• Identify key audiences for different types of technical information, including internal and external audiences, and target knowledge-sharing efforts to promote knowledge uptake and application. 
• Support Jhpiego’s knowledge-sharing efforts by organizing and uploading resources to OneJhpiego, sending relevant resources to headquarters (HQ) for sharing among global staff, and developing systems for in-country knowledge-sharing practices. 
• Support the documentation, packaging, storing, and sharing of information in formats tailored to specific audiences, including briefs, case studies, journal articles, online posts, success stories, presentations, and videos. 
• Support dissemination of information through channels that will ensure effective audience reach. 
• Facilitate knowledge-sharing meetings; teleconferences; learning visits between sites, districts, regions, or countries; and other knowledge-sharing mechanisms to ensure learning among government staff, implementing partners, donors, non-governmental organizations (NGOs), communities, and other stakeholders. 
• Build capacity among Jhpiego staff for sharing knowledge, leading knowledge-sharing activities, documenting and disseminating key knowledge to relevant audiences, and other KM practices. 
• Coordinate with other Jhpiego communications, technical, and monitoring and evaluation (M&E) staff to ensure coordination of knowledge-sharing, communications, documentation, and dissemination efforts. 
• Coordinate with KM staff at HQ, who can support the implementation of country-level activities and efforts to share knowledge with global audiences.

Teamwork:

• Participates fully as a member of the team; supports a positive work environment that promotes quality service to the organization and ensures timely communication of issues/points of interest.
• Supports the team by continuously enhancing knowledge / expertise in assigned functional area and participates in knowledge transfer within the team.
• Participates in personal performance management and development activities, including cross-training within own team.
• Keeps others informed and up-to-date about the status / progress of projects and all relevant / useful information related to day-to-day activities.
• Stays knowledgeable of practices and procedures and keeps abreast of emerging trends for own functional area.
• Maintains a culture of risk management and control, supported by effective processes in alignment with organizational mission, goals and objectives and regulatory requirements.

Required Qualifications

• Advanced degree in Public Health, Organizational Learning, Knowledge Management, Social Sciences, Research, Monitoring and Evaluation or related fields.   
• Minimum 8c years of progressive experience designing, and implementing KM or learning strategies and actions for a global health and development organization. 
• Experience providing technical support to advance KM in multiple components of the KM cycle: knowledge capture, curation, synthesis, dissemination, storage, and use.  
• Demonstrated competence in concepts and issues in KM processes and organizational learning approaches. 
• Experience providing KM and learning technical support across multiple implementation levels (project, program, department, organization). 
• Experience supporting KM and learning systems to improve access to, use, and re-use of knowledge assets. 
• Experience collaborating with national, regional, and global stakeholders in learning and KM-related activities including knowledge exchange, knowledge stewardship, reflection and adaptation, and knowledge translation and use. 
• Experience supporting capacity building approaches and measurement best practices to advance KM and continuous learning. 
• Experience applying effective KM and learning practices to global public health challenges and priorities. 
• Experience applying digital tools and technologies to in-person and/or virtual meetings, events, convenings, etc.  
• Demonstrated analytical, organizational and decision-making skills