Key Accounts Associate - Silverlakes at ACDC Dynamics SA

Job Description

The ideal candidate will be representative specializing in electrical, electronic and solar products within the retail sector. We are seeking a motivated and experienced External Sales Representative to join our dynamic sales team. The External Sales Representative will be responsible for driving sales of our extensive product range to clients across South Africa. This role is pivotal in maintaining and expanding our customer base, achieving sales targets, and fostering strong customer relationships

Key Responsibilities:

Marketplace Understanding and Strategy Development

• Understand the marketplace relative to ACDC Dynamics' product offering and client base demographics.
• Search for and capitalize on new product opportunities, positioning and branding the respective product range in client stores.
• Collaborate with Brand or Category managers to develop product launch programs and formulate customer days or product awareness campaigns within the client portfolio.
• Analyze current marketplace trends and provide feedback on important market and competitive information.

Sales Execution and Customer Engagement

• Execute sales strategies to achieve high sales targets and goals.
• Generate new leads and develop existing customer relationships.
• Respond promptly to customer inquiries and provide excellent service and support.
• Deliver sales presentations to various levels of audiences as needed.
• Manage employer's expectations and maintain client relationships effectively.

Training and Support

• Train clients on products as required to ensure comprehensive product knowledge.
• Provide feedback on suggestions for improvement and conduct market research as necessary.
• Deal with and respond to high volumes of emails efficiently.

Event Coordination and Reporting

• Liaise with business partners regarding exhibitions, customer days, or similar events related to ACDC Dynamics.
• Attend and/or arrange these events as required.
• Attend sales meetings and provide necessary information and statistics.
• Plan and submit weekly calls and report on weekly activities accurately.
• Maintain customer accounts and ensure account maintenance is up to date.
• Attend ad hoc training sessions to enhance skills and knowledge.

Skills & Experience

• Technical expertise in our products would be advantageous.
• Demonstrated marketing and sales skills, with the ability to analyze markets and develop new strategies.
• Capability to cultivate new markets and business relationships, as well as train clients on products

Requirements

• Matric/ Grade 12 (NSC)
• Experience and/or familiarity with an electrical manufacturing and sales environment
• An electrical or similar technical qualification would be beneficial.
• Minimum of 3 to 5 years in a related role