Key Account Manager at Salt South Africa

Key Responsibilities:

• Customer Management: Retain and manage existing customers, ensuring their satisfaction and continued business.
• Sales and Contracts: Negotiate sales agreements and contracts with customers and suppliers.
• Marketing and Upselling: Promote and upsell products and services to customers.
• Platform Partner Management: Retain, manage, and expand relationships with platform partners.
• Communication: Serve as the primary contact point for all external communications.
• Marketing Initiatives: Develop and execute marketing strategies to increase business.
• Internal Coordination: Work with internal teams to manage external communications.
• Outsourced Marketing: Oversee outsourced marketing, events, and PR activities.
• Collateral Creation: Develop supporting materials for customers and partners.
• Product Delivery: Ensure timely delivery of products and services to customers and partners.

Experience:

• Industry Experience: 5-10 years in the payments industry.
• Technical Understanding: Basic understanding of the payment flow and face-to-face payments.
• Payment Providers: Experience working with payment providers and a strong industry network.
• Sales Experience: Proven track record in sales, including cold calling and leveraging existing networks.
• Relationship Building: Ability to build and maintain relationships with customers and partners.