Junior IT Support Technician at Hollywoodbets

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity to be based in the Western Cape. Do you think you have what it takes to be our newest Purple Stars?

The successful incumbent will be responsible to ensure the stability, integrity, and efficient operation

of information systems, including but not limited to voice, data, and wireless network services within the

Hollywood Group

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• Troubleshooting experience (Hardware and Software).
• Drivers licence.
• Willingness to travel extensively.

A Bonus to have:

• A+.
• Network +.
• Internationally recognized Microsoft qualification.
• Linux experience.
• 2 years’ experience.

What You’ll do for the Brand:

• Administration of the Windows/Linux network, including all terminals and desktops.
• Provide 1st and 2nd line support for remote sites within the Hollywood Group and external to the group as required.
• Timely installation of patches, updates, and service packs where required.
• Troubleshooting of telecommunications, including DSL lines, analogue phone lines, fibre lines and wireless backup mediums.
• Installation of network and standalone printers and maintenance.
• Expert knowledge of network cabling systems and functionality.
• Troubleshooting a variety of systems including but not limited to CCTV installations, network printers, AD user administration, VoIP systems, DSTV, AMPS and speakers, data connections ranging from 3G, LTE, DSL and fibre, various USB scanners, desktop PC’s, laptops and OMR readers.
• Proven experience with LAN support.
• Experience administering enterprise IP networks in mission-critical, 24x7 production environments.
• Able to conduct research into networking issues and products as required.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Antivirus deployments and patching / updating.
• Ability to learn, install and maintain Sage People, Jarrison and Pastel Evolution.
• Troubleshooting of VPN connections using Fortinet solutions.
• Hardware troubleshooting experience.
• Additional duties as required.
• Demonstrates exceptional attention to detail.

What You’ll Bring To The Team

• Good communication and interpersonal skills.
• Great planning, organizational and time management skills.
• Demonstrates a high level of integrity, trustworthiness and reliability.
• Excellent problem-solving ability.
• Demonstrate strong attention to detail, with impressive reporting skills
• Ability to take initiative whilst maintaining quality of work.