Junior Export Co-ordinator at Trouw Nutrition

The Junior Export co-ordinator will work as part of an export team and will be responsible for international customer orders from order placement to completion acting as the liaison with all parties to ensure a smooth and complete transaction. The Junior Export co-ordinator will produce accurate shipping documentation; oversee all aspects of the shipment (from assisting customers/suppliers with bookings to the orders' arrival at port).

Job Description:

Key Performance areas:

• Receiving orders from customers and area sales manager
• Prepare proforma invoice which includes all accurate costs and getting confirmation from customers
• Executes required export documentation for multiple accounts in various stages of completion in a highly time-sensitive environment
• Timely management of multiple lines of communication between production, area sales managers and customers.
• Prepare and obtain export certificates from various government and certification agencies in compliance with each shipment.
• Assure compliance with customs, export, applicable foreign trade/importation laws as well as applicable federal transport regulations.
• Ensure error-free documentation is scanned and mailed to relevant parties and originals are given to dispatch to hand to export transporter
• Perform pre-inspection of all goods prior to dispatch
• Identify risks and opportunities, when developing logistics plans and freight estimates for loads and complex international shipments to ensure cost-effective, safe, and efficient transportation of the company’s products.
• Handle all freight claims
• Review and prepare all relevant documents for customer’s order in conjunction with the customer care department
• Complete the necessary daily/ weekly/monthly updates, schedules, and reports to control and monitor the required export function
• Obtain transport quotes for export orders and make transport bookings
• Plan all vessel/ carrier bookings with the relevant transporters to ensure accurate schedules and delivery lead time
• Ensure correct transport, freight, and clearing charges are invoiced by service providers and arrange sign-off in order to affect timely payment of these accounts
• Take ownership to obtain all relevant information needed to complete the clearing instructions for each consignment, ensuring the details declared are complete and accurate.
• Liaise with other relevant departments constructively and collaboratively to ensure rapid and harmonious processes
• Ensure rapid and efficient service to all customers