Intern (40 hours per week) (contract appointment: 1 year)Bloemfontein Campus (4 positions) and South Campus (1 position) Central Academic Advising at University of the Free State

Duties and responsibilities:

•     Answer and make outbound calls/messages and emails to students via the academic advising communication channels to offer relevant support (i.e. Graduation Positioning Support contact centre).
•     Support the Central Advising team in the execution of First Year and Senior student specific orientation and registration focused advising support.
•     Support the Central Advising team with administrative and logistical support related to advising training, development and project initiatives.
•     Present student support workshops in residences and other student support engagements
•     Compile/capture advising related data (i.e. evaluations/attendance registers, case management) database of advising initiatives.
•     Distribute, and collect/capture evaluation related documentation related to advising initiatives (qualitative and quantitative research/data capturing and analyses).
•     Contribute to the research, and conceptualisation/refinement of academic advising resources and content for advising support initiatives.
•     Develop, deliver/present group advising initiatives (i.e. workshops)

Inherent Job Requirements:

•     A relevant B-degree on NQF level 7 with Psychology / Industrial Psychology specialisation up to third-year level.
•     One year experience in student leadership (incl. tutoring / mentoring / academic facilitation)

Competencies
Key Competencies Required:

•     Results Orientated
  •     The ability to cope with a frequently changing environment and to adapt to evolving situations.
  •     The ability to be reliable, responsible, dependable and to fulfil obligations.
  •     Ability to work well under pressure.
•     Strategic Thinking
  •     The ability to deal with several activities at a time. 
  •     The ability to focus on details, work towards perfection, and approach work in a neat and organized manner.
•     Business Acumen
  •     The ability to adhere to rules and strictly follow work regulations.
  •     Proven computer skills, including but not limited to MS Word, Excel and PowerPoint.
  •     Basic qualitative and quantitative research skills
  •     Excellent communication skills (written and verbal)
•     Leading
  •     The ability to maintain high levels of personal motivation, energy and enthusiasm. 
  •     The ability to be cooperative with others, display a good-natured attitude, and encourage people to work together.
  •     Good organisational skills and have the ability to manage events/processes effectively and independently.
•     Building Coalitions
  •     The ability to be self-assured and at ease with people in all types of social situations.
  •     Ability to work effectively with others and have good interpersonal skills.