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Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
Job Description
This is a specialist role that is involved in the design and development of innovative product offerings as well as managing, maintaining and enhancing existing retirement products. The incumbent works at a team level and is accountable for service delivery within a function/team for time spans of between 3 months to 1 year.
Undertakes the specialist functions of planning and coordinating the execution of market-/ competitor-/customer focused- research, interpreting findings and giving input into the creation of the product strategy.
Supports and facilitates the design and development of product propositions, including the planning of the feasibility, prototyping, testing, refinement, and changes.
Develops and defines a business case for the product development/build teams.
Undertakes effective ongoing stakeholder engagement, collaboration, communication and change management through all the stages of the product development and deployment cycle.
Defines and develops the product Customer Value Proposition and manages the final product testing and build with various business partners and stakeholders within a project driven environment.
Undertakes the functions of rendering specialist product support, management of the current book, product enhancements and product performance tracking and reporting.
Compiles detailed reports and presentations for the various stakeholder groups (Regulators, Trustees, Exco etc.).
Key Results Areas:
Assessing and recommending decisive action relating to customer value for money
Product development and implementation, including system testing
Documentation, including product specifications and client facing material
Ensuring client and marketing material are consistent with product rules
Compiling reports
Compiling presentations and facilitating presentations to groups
Automating of processes and reports using programming techniques or analytics technology
Investigations related to product rules, business optimisation and feasibility studies, including product strategy.
Product reviews, both internal and competitors.
Role Qualifications, Skills and Experience required :
Actuarial student with minimum of 7 actuarial credits
At least 1 year’s work experience
Strong technical skills and meticulous attention to detail
Good interpersonal skills and ability to work in a team and across teams
Comfortable working with all levels of business stakeholders (junior, middle and senior management)
Excellent communication skills (both written and verbal)
Ability to plan and prioritise
Motivated self-starter who shows initiative, is proactive and looks for ways to improve existing processes
Able to complete tasks within agreed timelines with limited guidance
High levels of drive, energy and innovation
Willing to learn and grow
Advantageous:
Advanced Excel
Programming skills (VBA, SQL, Python)
Microsoft Office (Word, Excel, Powerpoint, Teams, Access)
Competencies:
Strategy
Innovation
Leading with Influence
Collaboration
Customer First
Execution
Personal Mastery
Skills
Education
Bachelor of Commerce (BCom): Actuarial Science (Required), Bachelor of Science (BSc): Actuarial Science (Required)
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