Insurance Manager: Risk & Compliance VLA at Vodafone Global Enterprise

Role Purpose

• To assist the Executive Head of Compliance with the implementation and monitoring of insurance compliance and regulatory controls in the insurance companies and across other financial related services within the insurance group.

Your Responsibilities Will Include

• Regulatory and Legislative Compliance Monitoring, Analysis and Reporting
• Establishing a regulatory framework for the long-term insurance business and sensitizing relevant internal stakeholders.
• Ability to translate and embedding the long-term regulatory requirements into business processes.
• Document existing controls within the business processes in order to assess their adequacy and effectiveness.
• Collate and analyse information from various sources in order to assess the adequacy and effectiveness of the internal compliance controls. The information must be documented together with action items and control plans and communicated to relevant internal stakeholders.
• Engage with the outsourced service providers to assess levels of risk and compliance. Recommend areas of improvement and identify action items to be put in place to rectify areas of non-compliance.
• Compile monitoring reports and communicate findings to relevant stakeholders

Stakeholder management

• Analyse complaints (internal and external) for trends and report’s findings to relevant stakeholders
• Liaise with External Regulatory Stakeholders ie. Various Ombuds, PA, FSCA, SARB etc.
• Engage with Internal (Project Support) and External (Regulator and/or Suppliers) business stakeholders.

Assist in the implementation of the compliance training and awareness program

• Assist management to create a compliance culture and with embedding compliance principles, values and sound business practice into existing training mediums
• Assist management to create new mediums of communication to enhance compliance awareness and knowledge within the company

Financial Services regulation analysis and documentation

• Assists with the analysis and documentation of regulatory compliance requirements especially as it relates to long-term insurance opportunities.
• Develop risk management plans for relevant legislation and maintain a regulatory universe for insurance.

Assessing the risk of changes to Regulatory Environment

• Identify and track changes to existing and new laws
• Impact analysis across business processes and systems

The Ideal Candidate For This Role Will Have

• 3 year Degree or National Diploma essential in BCom, LLB, BA Law, or related and
• A minimum of 5 years relevant experience in risk and compliance within the insurance industry.

Job Knowledge

• This requires specialist experience and knowledge of the Insurance Acts, FICA Acts and its subordinate regulations, PoPI Act and all associated laws and regulations pertaining to insurance industry.

Job Skills

• Ability to transfer regulatory knowledge into sound business practices.
• Analytical and sound financial skills
• Effective interpersonal and communication (verbal and written skills)
• Relationship management including influencing and persuasion skills
• Presentation and facilitation skills