Infrastructure Analyst/ Specialist - Johannesburg at Datacentrix

Role Summary:

• The role of an OT system analyst typically involves assessing the effectiveness and efficiency of existing systems, identifying areas for improvement, and recommending solutions to optimize performance and productivity. They may also be involved in designing and implementing new systems.
• Additionally, they may work closely with other departments, such as engineering and operations, to ensure that OT systems are integrated seamlessly with business processes and objectives.

Key work outputs:

• Perform highly specialized and technical tasks associated with the most current and cutting-edge technologies.
• Coordinate with contract management and relevant stakeholders’ personnel to ensure the problems have been properly defined and the solutions satisfy customer needs.
• Provides specifications and detailed schematics for OT / IT Infrastructure architecture.
• Provides specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements.
• Research and evaluate new concepts and processes to improve performance.
• Develop, update, and maintain OT / IT design documentation.
• Can perform all tasks of lower-level technicians, specialists, and/or managers.
• Maintain professionalism, good attitude and appropriate behavior with OT personnel, clients, and vendors.
• Continuous improvement: Identifying areas for continuous improvement and implementing solutions to enhance the overall performance of operational systems.
• Documentation and reporting: Maintaining detailed documentation of systems, processes, and procedures and preparing reports as required.
• Developing and implementing solutions: Developing and implementing solutions to resolve identified issues or improve system efficiency.
• Analyzing operational systems: Conducting analysis on operational systems to identify issues and improve efficiency.
• Collaborate with cross-functional teams: The analyst works closely with IT, engineering, operations, and other teams to ensure that OT systems are integrated and optimized.
• Stay up to date with industry trends: The analyst keeps up-to-date with new technologies, trends, and industry standards to ensure that OT systems remain current and competitive
• Ensure compliance: The analyst ensures that OT systems comply with regulatory requirements and company policies.

Qualifications and skills:

• Completed Grade 12
• Relevant Information Technology Certifications/Qualifications:
• Bachelor’s degree or equivalent experience

Certified Systems Analyst Professional (CSAP) or the Certified Business Analysis Professional (CBAP) will be advantageous.

• Experience in working on OT networks, Wireless and IIoT Implementation and support in the Opencast and Underground mining environments.
• Extensive experience with network design and sustainment, to include routing, switching, data center and cloud technology will be advantageous.
• Experience with MS Visio and PowerPoint.
• Experience developing and interpreting detailed installation instructions and supporting documentation to effect network design deployments.
• Prior experience leading engineering teams on complex deployments
• Relevant work experience in the mining industry is preferred, along with specific technical skills such as knowledge of cybersecurity principles, and experience with specific software and hardware systems.
• Strong analytical, problem-solving, and communication skills are also essential for this role.

6-7 years relevant IT/OT technical experience

• Strong understanding of OT infrastructures especially Networking, Backoffice and application environment
• System analysis and integration.
• Orchestrate documentation of procedures, standards and activities.
• Information processing principles, methods and procedures
• Propose workable solutions and improvements.
• Create standard operating procedure.
• Operate a variety of related Server, Software, LAN and WAN equipment.
• Communicate effectively orally and in writing.
• Ability to effectively use judgement
• Ability to lead, develop and motivate other team players