Hygiene Technician - Cape Town at Tsebo Solution

Duties & Responsibilities    

• Technicians are to drive according to the road regulations of SA on prior planned routes, ensuring that the service team arrives safely, unharmed & timeously at their destinations.
• Technicians are to comply with the Company Vehicle and Fuel Policies at all times.
• Technicians are to be in possession of a valid driver’s license at all times.
• For this role, it is expected that the technician attains a PDP within a period of 1 year to facilitate growth.
• Technicians are to complete vehicle checks every 2 weeks.
• Technicians are to report accidents, bumps, scratches or any defects on the vehicles to Management as and when it happens.
• Deliver a quality inspection and treatment service to exceed customer expectations.
• Provide customers with written evidence of service delivered. Upsell Tsebo Hygiene products and services and/or refer sales inquiries for leads to Sales Executives.
• Plan work routes efficiently and productively and achieves 100% state of service.
• Accurately submit reports and other related paperwork as required at specified time intervals.
• Manage a territorial area and all customer contained within it.
• Must be flexible, as the job may require travel and additional working hours.

Health and Safety:

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

General

• To constantly be aware of current trends and new innovation in the industry and make suggestions how these could be implemented in the business.
• To maintain a high standard of morale and motivation through good communication skills.
• To attend meetings, training sessions and conferences when required.
• To ensure that the company’s objectives are achieved.
• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo. Management and to support functions such as Quality (Star Grading), Procurement, Training or HR.
• Operations managers are to ensure that our THS brand is protected and represent it professionally at all times.
• Ensure that statutory/legal requirements are strictly adhered to.
• Continually look at cross selling opportunities within the Tsebo Solutions Group (hygiene, security, catering, facility management).
• To keep abreast of changes in all company policies and procedures and ensure that you and your sub-ordinates are compliant with and implement these.
• May be required to assist with any other duties that may be outside scope of responsibility.

Skills and Competencies    

• Good English language skills.
• Excellent verbal and written communication, with the ability to converse at all levels.
• Experience dealing with people.
• Customer Service experience.
• Health and Safety Experience.
• Self-motivated and ability to work unsupervised on own initiative.
• A proactive, analytical, logical and disciplined approach to problem-solving.
• Strong planning, organizational and prioritization skills.
• Understand and engage in contemporary and changing communication trends.
• Good people skills and relationship building.
• Attention to detail.
• Time management.
• An innovator and creative.
• Sense of urgency.
• Problem solving experience.
• Able to work under pressure.
• Be flexible and adaptable.

Qualifications    

• Minimum Matric.
• Relevant Hygiene Technician experience.
• Team Leader or supervisory experience advantageous.
• Relevant tertiary qualification and/or equivalent experience.
• Must have a valid driver’s license and own reliable vehicle.
• Must have come from a similar environment.
• Efficient use of company resources including time, consumables and equipment.
• Maintenance of equipment.
• Good understanding of scheduling of staffing and assign tasks.
• Strong people skills and knowledge or Industrial relations.
• Strong on client relationships and strong communication skills.

Closing Date    
2023/08/03