Human Capital Operations Associate at AECI Limited

Job Description    

Human Capital Administration

• Process information on the HC information system within the prescribed timeframe, inclusive of new hires, leave, resignation, deaths, retirements, incapacity, etc.
• Check all input to ensure accuracy of employee master data, transactions and payroll information.
• Maintain and update employee master data and payroll information.
• Verify input according to guidelines and checklist and in accordance with HC policy and procedures, and distribute documentation to relevant parties, escalate any non-compliance to relevant parties to address.
• Organise and maintain employee records through effective document management, including electronic and/or paper filing systems.

Human Capital Administration 1st Level Support

• Respond to staff queries regarding HC administration processes across the group.
• Attend to requests in line with standard operating procedures and SLA’s.
• Escalate queries which cannot be resolved to the team Controllers and/or Manager for prompt resolution.
• Receive and log all requests and queries received.
• Keep abreast of HC policies, procedures and applicable legislation to ensure adequate knowledge and understanding to perform duties.

Human Capital Shared Services Support

• Provide an HC administration service to employees, line managers and HC Business Partners, to ensure information/advice is accurate, precise and timeous, as per HC policy, procedures and applicable legalization.
• Support the delivery of HC Calendar events, as directed by the HC Administration Manager including adhoc projects.
• Attend all team meetings and training sessions where work quality, processes and governance is discussed.
• Contribute positively towards the achievement of performance targets in all aspects of team activities.
• Participate as a team player within HCSS & IS team to ensure that all SLA’s are met consistently.
• Continuous improvement of work instructions as required per business / country.
• Liaise with auditors during audits to respond to queries and provide information.

Qualifications & Experience    

• Matric
• Diploma or Higher Certificate in Human Resource Management / Payroll
• Minimum 3 years’ experience in Human Resources Administration within a corporate environment with multiple functions/operating companies/countries.
• Payroll knowledge and experience.
• International exposure within the Human Resource Administration environment will be an advantage.
• Experience working on a HRMIS or Payroll systems e.g. SAP, Oracle, PaySpace, SAGE, etc is preferred.