Head: Service Support at Sanlam Group

What will you do?

• Responsible for the planning, organising and controlling of a department/business unit which could include one or more business activities e.g. claims, policy renewals.  Responsible for the administration and technical documentation in the department or division.

What will make you successful in this role?

Qualification and Experience

• Diploma or grade 12 with more than 9 years related experience.

Knowledge and Skills

• Support function management
• Create and execute a support strategy
• Operations Management
• Collaboration and Relationship Management
• Management of employees

Personal Attributes

• Optimises work processes - Contributing through others
• Builds effective teams - Contributing through others
• Decision quality - Contributing through others
• Builds networks - Contributing through others