Head of Offshore Operations at Sanlam Group

What will you do?

Direct line manager to Operational Teams:

• Offshore Trade Support(3)
• Account and instrument maintenance(2)
• Offshore Funds Trading(5)
• Offshore Back-office support(7)

Line management responsibilities

• Setting and managing team and individual’s goals and KPIs
• Team development
• Review, design, implementation and monitoring of internal controls
• Management of internal SLAs
• Liaison to offshore custodians
• Key contact and point of escalation on all matters concerning offshore operations matters
• Budgeting and forecasting​​​
• Offshore financials and various vendor invoicing

Platform owner of Offshore administration systems

• Subject matter expert with regards to the platform capabilities
• Contribute as a business and platform subject matter expert on associated projects
• Escalate issues with vendor
• Business owner on offshore operations projects
• Assist in design/implementation of strategic operational initiatives
• Report to management and executive committees

Qualification and experience

• University degreed, with honors preferred
• MBA, Masters in Finance and similar qualifications will be preferential
• 3 years minimum Operational management experience
• 5 years minimum relevant Financial services industry experience

Knowledge and skills

• Fully bilingual (English and Afrikaans)
• Highly computer and data literate
• Thorough understanding of internal control and operational processes
• Experience in the wealth / asset management industry
• People management

Personal qualities

• Self-starter, results driven
• Strong numerical orientation
• Highly organized with a high level of customer focus
• Accurate and detail orientated
• Critical and analytical capability and demonstrated problem solving skills
• Ability to perform well under pressure and show maturity, confidence, and resilience
• Excellent listening, communication, and interpersonal skills
• Client centric
• Learning agility and curiosity
• Assertive