Head of IT at Adcorp Holdings Limited

Qualification and Experience

• Bachelor’s degree in Computer Science, Information Technology or related discipline.
• 5 years + relevant experience - proven track record in a similar managerial role.
• Experience in creating, managing and reporting on IT budgets
• Experience in working with current and emerging technologies and strategic application to business needs.
• Experience developing and maintaining IT policies, procedures, standards and guidelines.

Roles and Responsibilities

• IT Operations Management: Oversee the day-to-day operations of network infrastructure, security, and systems administration to ensure high reliability, security, and scalability. Focus on maintaining system integrity and operational efficiency to support the Group’s activities across all locations.
• User Support: Lead the IT support team to provide timely and effective resolution of technical issues for internal users. Emphasize the importance of customer service, ensuring that support services are responsive and aligned with user needs to enhance productivity and satisfaction.
• Security & Compliance: Implement robust cybersecurity measures to safeguard the Group's data and systems. Ensure compliance with the Australian Privacy Principles and South Africa's POPIA. Regularly update security protocols to align with both regional regulations and international best practices
• Budgeting and Resource Allocation: Develop and manage the IT budget to ensure resources are allocated efficiently between ongoing operations and new projects. Prioritize investments in IT that drive value, support organizational growth, and maintain operational excellence.
• Vendor Management: Manage and negotiate contracts with IT vendors to ensure favourable terms and high-quality services. Collaborate closely with internal stakeholders to align technology solutions with the Group's needs, fostering strategic partnerships that enhance IT capabilities.li>
• Stakeholder Engagement: Work closely with Group Executive Committee and the Board to align IT projects and initiatives with strategic business objectives. Ensure clear communication and regular updates to engage stakeholders in the decision-making process, maximizing the impact of IT on business outcomes.
• Project Management: Direct and manage IT projects from initiation through to successful completion, focusing on staying within budget and meeting deadlines. Employ project management best practices to oversee initiatives such as system upgrades, software implementations, and infrastructure enhancements, ensuring they meet strategic business goals.
• IT optimisation: Continuously assess and optimize the IT stack to ensure it meets the evolving needs of the business. Implement cost-effective solutions and improve application deployment efficiency to maximize resource utilization and user productivity.