HC Data & Process Administrator (Bloemfontein only) at PricewaterhouseCoopers (PwC)

Job Description & Summary

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm's code of ethics and business conduct.

Purpose of Job

To manage and maintain accurate records and controls of confidential and sensitive staff information. To resolve business queries with a high attention to detail, ensuring policy and business rules have been adhered to.

Role Description

Responsibilities:

Administration

• Action requests sent to SNOW and liaise with stakeholders to resolve queries;
• Capture and submit accurate information on WD, and other HC databases;
• Check that information interfaced to business systems on a daily basis;
• Extract various reports as and when requested;
• Regular data clean ups;
• Telephonic confirmation of employment (external and internal);
• Draft and distribute quality letters of employment, statements of work, master agreements and various other staff contracts and letters;
• Ensure compliance with the firms security policies and standard operating procedures;
• Assist with firm on-boarding process;
• Assist with bulk projects as and when required;
• Provide evidence for HC control process

Key Competencies and Attributes

Knowledge, skills and abilities

• Excellent typing skills
• Excellent project- and time management skills
• Ability to work under pressure
• Computer Literacy - Excel, Google sheets, Word
• Excellent verbal and written communication skills
• Strong ethics
• Good in creating team spirit
• Excellent interpersonal skills
• Able to work without constant supervision
• Good attention to detail
• Relationship management
• Good turnaround and delivery time
• Resilient in the face of obstacles
• Dynamic and innovative
• Enthusiastic and positive
• Data analyses
• Strategic
• Ability to multitask and meet deadlines

Qualification & Experience

Requirements

• Diploma or equivalent experience in Business, Human Resources, or related area
• 3+ years'' of experience working in Human Resources
• Strong interpersonal and communication skills

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: