Guidance Officer - Discovery Life at Discovery Limited

Key Purpose

The success of Discovery is made possible by our great people. Our Compliance department is looking for a great person to join their team as a Compliance Officer to effectively and productively assist Discovery in managing its responsibility to comply with all the regulatory requirements and minimise the compliance risks identified in business. The Purpose of the role is to oversee Compliance Frameworks and managing compliance risks within specific business areas and management of staff.

Areas of responsibility may include but not limited to

• Keep up to date with, and understand, relevant laws and regulations
• Monitor compliance with laws, regulations and internal policies
• Ensure that your findings are recorded and followed up with management so that issues can be rectified
• Educate employees on not only the regulations but also the impact to the organisation if these are not complied with
• Investigate irregularities and non-compliance issues
• Report back to business functions on current risk and compliance performance
• Highlight or escalate areas of concern
• Contribute to robust and effective compliance controls within the organisation
• Assist in the gathering of internal information in response to regulatory requests
• Perform various general administrative duties (such as file creation and maintenance of ongoing administrative projects).
• Collaborate with other departments to create a culture of compliance.
• Provides reports on a regular basis, and as directed or requested, to keep all stakeholders and senior management informed of the operation and progress of compliance efforts.
• Handle client complaints and responses to OMBUD

Education and Experience

Essential

• Matric
• Recognized compliance qualification from accredited institution (e.g. Compliance Management Certificate, Wealth Management etc.)
• At least 1 – 3 years of working experience in Compliance – FAIS, TCF (preferable call centre)

Advantageous

• At least 2 of working experience in a financial service and/or Corporate Governance compliance role
• Member of CISA, FPI
• RE 1 and/or 5

Technical Skills and Knowledge

Essential

• Excellent proficiency in MS Word, MS Excel, MS Outlook.
• Knowledge of Business Procedures, Rules, Processes and Controls.
• Solid Verbal & written communication
• Report writing (where applicable, including prescribed Regulatory reports)
• Attention to detail - Analytical
• Problem solving
• Dispute resolution
• Relevant Regulatory interaction (where applicable)

Advantageous

• Knowledge of the Financial Services Industry
• Understanding of Compliance and Risk