German Speaking Assistance Coordinator at Believe Resourcing

About the Role

• The Assistance Coordinator will communicate with policyholders, medical providers, and colleagues globally. The role involves coordinating logistics for medical and travel assistance and working closely with medical professionals.

Requirements

• Fluent in German and English;
• Pro-active and able to perform well under pressure;
• Flexible and open to ongoing changes and training;
• Previous experience in Medical Assistance, Insurance, Claims Handling, or Tourism is advantageous;
• Matric or higher education;
• Strong computer skills in Microsoft Office;
• Willingness to work shifts, including some weekends and nights;
• SA VISA secured (ideal);
• FSB registration (a bonus).

Role & Responsibilities

• Communicate with policyholders, medical providers, and colleagues via phone and email;
• Coordinate local and international logistics for medical and travel assistance;
• Collaborate with medical professionals internally and externally.