Fund Administrator (Temp) at Sanlam Group

Responsible for performing calculations, liaises with other departments both verbally and in writing. Handles anniversary processing, member and new member updates, medicals, paid claims for benefits and quotes for withdrawals and retirements.

Key Responsibilities

• Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core. (Identify/process/record/report)
• Adhere to service level agreements. (Internal and external.)
• Adhere to internal controls and procedures in place.
• Professional verbal and written communication and reporting to clients. (Internal and external.)
• Investigate, resolve and respond to internal and external client queries in a professional and effective manner. (Verbal and in writing)
• Investigate, resolve and respond to ad hoc operational requirements. (Verbal and in writing.)
• A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and Income Tax Act and any other relevant legislative requirements.
• Maintain relationships with internal departments.
   

What will make you successful in this role?Qualification And Experience

• Grade 12 with 2 to 3 years related experience.

Knowledge And SkillsBehavioral Competencies

• Matric/Grade 12
• Employee Benefits Experience
• Knowledge of updating of contributions will be an advantage
• Previous retirement fund experience
• Certificate of Proficiency (COP) or an Introduction to Retirement Funds (IRF) qualification will be advantageous
• Proficiency in Ms Office (word, excel, power point)
• Conflict management
• Strong attention to detail and proactive attitude
• Strong ability to organize and prioritize
• Excellent communication skills both written and verbal
• Results focused and displays energy when performing tasks
• Time management skills
• Ability to work independently
• Innovative and demonstrates initiative
• Ability to perform well under pressure and meet deadlines
• Inter-personally skilled
• Ability to collaborate and pull information together
• Following instruction and procedures