Functional Application Specialist at Nedbank

Job Purpose

• To execute assigned work tasks; to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and support to customers and technical staff; following defined procedures and standards; in line with Nedbanks business strategy.

Job Responsibilities

• Build and maintain effective internal and external stakeholder relationships by proactively communicating; being flexible and open to feedback.
• Contribute to building of intellectual capital of the team by sharing information; knowledge and experience with all stakeholders.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness on digital forensic examination to external parties on pro bono basis).
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
• Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
• Deliver world class quality reports aligned to requirements within turnaround times by diarizing; planning and prioritizing work appropriately.
• Contribute Business Unit cost saving strategy by adhering to the costs allocations per person.
• Support operational units by providing solutions that contribute to efficiency gains.
• Ensure work is completed on time by adhering to the deadlines as per the Service Level Agreements (SLA).
• Improve MIS by identifying opportunities for enhancing and improving production time and accuracy.
• Support new initiatives and business objectives by creating and designing databases; reports and programs.
• Provide support to business decisions by giving analytical and technical input into the management and stakeholder packs.
• Decipher data for improvement possibilities by collecting; analyzing data and establishing trends or patterns and identify possible solutions.
• Ensure compliance with governance structures by adherence to bank policies; process and procedures and industry regulations.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.

 
Minimum Experience Level

• 2-3 years’ experience in Swordfish workflow and General Management Information environment

Preferred Qualification

• Matric / Senior Certificate / Grade 12
• System query and development testing (preferably with Recoveries systems) will be a definite advantage
• SQL (Reporting Services or BI ), SQL Server Integration Services (SSIS) will also be an advantage
• Bachelor's Degree with a major in Information Systems, SQL (Reporting Services or BI ), SQL Server Integration Services (SSIS)
   

Type of Exposure

• Provided Client Service
• Provided Administrative Support
• Completed Reports and Achieved Budgets
• Developed and Implemented Communications Strategy
• Manage internal process
• Managed Relationships
• Managed Self

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Information Technology concepts
• Role relevant related technologies
• Multiple operating system
• Computer Literacy
• Performance monitoring and tuning

Behavioural Competencies

• Continuous Learning
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work