Floor Manager - NTK Retail, Bela-Bela at VKB Group

Job Description

Effectively displays the entire range of stock on hand and maintains the housekeeping of the stock and fittings.

Requirements

• Grade 12 or NQF4.  
• 4 - 6 years' experience working in a retail environment.
• Experience in agri-retail will serve as recommendation.
• Proven experience in working in medium to large teams. 
• Excellent interpersonal skills.
• Ability to work under pressure.
• Orientation towards marketing and client service.
• Willing to undergo continuous training.

Duties and Responsibilities

• Daily check-ins with departments within the retail branch.
• Internal budget per sub-department and communication thereof.
• Reporting of deviations on agreed upon budgets.
• Stock control function and including merchandising, ordering and claims.
• Organising and facilitating product launches and promotions with suppliers.
• Solve and follow up on customer complaints on a timeous basis.
• Support the Branch Manager with promotional days, farmer days and other promotional opportunities.

Skills

• Merchandising skills
• Conflict management skills
• Basic computer skills
• Problem solving skills
• Negotiation skills
• Sound sales and interpersonal skills
• Problem definition and analyses
• Decision making skills
• Team work- Verbal Communication
• Compliance- Organising and planning
• Personal resilience- Service orientation
• Client service
• Thorough, precise and accurate
• Constantly adding value to the functions of the job