Fleet Manager - Midrand at Two Mountains

Purpose of the Job

The Fleet Manager is responsible for planning, directing, managing, coordinating, and supervising the programs for acquisition, assignment, utilization, maintenance, repair, replacement, and disposal of fleet vehicles. Fleet manager also serves as the primary contact concerning the vehicle fleet and operations.

Key Outputs

Fleet Operations Management Critical to this role is the coordination and integration of various parts of the Two Mountains business and the partner business.

This role is also responsible for:

Coordination and Integration: Ensures seamless coordination and integration across various parts of
the Two Mountains business and partner business.
 Strategic Initiatives: Executes strategic initiatives related to fleet management.
 SOP Development: Develops Standard Operating Procedures (SOPs) for Regional Fleet Controllers,
Drivers, and control room operators.

• Data-Driven Insights: Accurately interprets business data analysis to inform critical business decisions.
• Fleet Maintenance and Repairs: Oversees the planning and execution of fleet maintenance, availability, and repairs.
• Fuel Cost Targets: Meets set fuel cost targets (Target versus Actual).
• Business Process Compliance: Ensures compliance with established business processes.
• Service Intervals Tracking: Creates a maintenance tracker for service intervals of all Two Mountains vehicles.

Stakeholder Management

• Key Role Players Engagement: Identifies and engages with key role players within the Two Mountains Group to enhance proper fleet management policies, client service procedures, and processes.
• Quality Service: Ensures the delivery of quality and satisfactory service to both internal and external clients.
• Turnaround Time: Manages turnaround time effectively.
• SLA Administration: Administers Service Level Agreements (SLAs) with original Equipment Manufacturers, internal and external customers, ensuring contracted SLAs are obtained and met.
• New Opportunities: Identify new business opportunities with partners/clients through regular contact and interaction.

Risk and Process Management

• Maintenance Tracker Development: Develops and reviews the vehicle maintenance tracker.
• Scheme Allocations and Reporting: Compiles business proposals and sets up documents for new scheme allocations and reporting from the control room perspective.
• Product and Process Design: Actively participates in product and process design sessions/initiatives
• Control Room Reporting: Provides weekly reports on control room activities.
• Accident Handling: Manages accident reporting and investigations.
• Driver Testing Process: Develops processes for driver testing and retesting.
• Driver Behaviour: Review driver behaviour as well as to continuously improved.
• License Renewals Tracking: Maintains a registered drivers log and highlights license renewal due dates..

Knowledge management

• Training: Compile training material and present to relevant parties through training and/or coaching.
• Document control: Warehousing of mission critical documentation related to partnership management, Fleet Maintenance, Vehicle Repairs, Vehicle hire companies.

Lead Self

• Stay abreast of latest developments in the industry.
• Develop and manage own Individual Developmental Plan.
• Take responsibility for self-development through self-study, identification of learning opportunities and career discussions.

Lead Others

• Liaise with both external and internal administration desk’s/centres and customer care centres to deliver results.
• Own behaviour reflects the Two Mountains values.

Minimum Qualifications:

• A diploma/degree in Fleet Management, or equivalent qualifications.
• Vehicle Maintenance related National Diploma or equivalent NQF Level 5 higher Qualification (Preferred) will be advantages.

Experience Required:

• 3-5 years’ experience within the Fleet management or transport and supply chain management.
• Ability to build effective relationships with communities, Stakeholder relationship management.
• Ability to work well under pressure in and deliver accordingly.
• Attention to detail, be adaptable, proactive, and innovative, be able to work on multiple projects, Willing to travel. Professional knowledge of corporate governance, sales and marketing as well as strategic planning and operational leadership experience.
• Excellent communication and networking skills
• Computer literate, Management/Supervisory experience
• Highly organized, Detail oriented,
• Superior interpersonal skills, Budget management experience

Technical Competencies

• Valid Driver’s License

Behavioral Competencies

• Problem-solving and analytical skills to interpret fleet performance and market trend information.
• Demonstrated Finance technical skills.
• Ability to work effectively as part of a team.
• Self-motivated and ability to meet tight deadlines with high degree of accuracy.
• Well-developed oral, interpersonal, and written communication skills.
• Proven time management skills.
• Innovative and independent thinker.