Field Service Technician - Northern Cape at Epiroc

Main Responsibilities Or Functions Of Job (describe Major Responsibilities)

• To perform Services and breakdown repairs, on Epiroc equipment at customer site.
• To do on the job training of customer artisans during machine services and machine breakdown
• To promote Epiroc best practices of maintenance and services
• To do regular audits of the customers machines
• Check and recommend type of spares and what the recommended stock levels should be.
• Communicate and implement technical news bulletins to customer.

Required Skills and Capabilities:
Experience In Customer Service And Good Interpersonal Skills

• Good planning and organizational skills as required
• An ability to work unsupervised at set standards
• Be willing to travel as and when required in the performance of his duties and training
• Technical knowledge of Epiroc’s products

Educational Qualification

• A suitable trade qualification
• Valid driver’s license is required

Accountability (Main performance evaluation factors for job)

• To perform machine repairs and services in a professional and efficient manner
• To ensure customer satisfaction and repeat business through high work standards

Closing Date: 12 April 2023