Facility Administrator (Receptionist) at The Aurum Institute

Technical Work Responsibilities

• Facility Management – Reception and main switchboard
• Asset Management – site assets
• Supply Chain Management – sourcing and requisitions
• Records Management - electronic records

Duties

Facility Management

• Effective communication with internal and external stakeholders.
• Responsible for the daily management of the Aurum Parktown Head Office reception area.
• Responsible for the Parktown Visitors Management system.  Complete procedures when visitors/contractors arrive and depart.
• Greet visitors and contractors on their arrival to Aurum Parktown.
• Check visitors in and escort them to specific destinations or advise the appropriate staff member that their guest/s have arrived.
• Answer the phone in a timely manner and forward calls to the correct extension number.
• Take comprehensive messages and email to the relevant staff member.
• Assist the Corporate Operations Manager / Site Manager with performing administration duties.
• Set up the Boardrooms and meeting venues for meetings.
• Ensure that the Reception and Waiting area are maintained to the highest hygiene standards.
• Asset Management – providing support to the Corporate Operations Manager in respect to the management of site assets.
• Supply Chain Management: Sourcing and Requisitions – providing support to the Corporate Operations Manager relating to administration duties.
• Records Management – providing support to the Corporate Operations Manager in ensuring that all records are filed electronically and are POPI compliant.
• Policies and Standard Operating Procedures – adhere to all departmental and company policies, standard operating procedures, working practice guidelines and How to Guides.
• Comply with all health and safety policies, practices, and procedures according to prescribed legislation.

Requirements

Education

• Grade 12

Experience

• One to Two years’ experience in a similar role or/an administrative role.

Requirements

• SA Citizen or valid work permit to work in South Africa
• Willing to work overtime (if applicable)

Essential Requirements

• Active listener
• Excellent verbal communication
• Good telephone communication etiquette
• Customer focussed.
• Organised and resourceful
• Proficient on Microsoft Office skills (Excel, Word, PowerPoint) with a high level of PC literacy
• Proficient in English (Spelling and Grammar)

Personal Attributes

• Strong attention to Corporate Dress Code (Reception)
• Strives for high quality work.
• Thoroughness in accomplishing a task.
• Solutions-oriented, can-do attitude; self-motivated
• Values collaboration and teamwork
• Adapts to changing situations.
• Establish effective and trusting work relationships.
• Teamwork