Facilities Supervisor at MiWay Insurance Limited

What will make you successful in this role?

• NQF Level 6: Occupational Certificate in Facilities Management 
• And or BA Real Estate Management
• Minimum 5 years real estate and or facilities management

Key Job Outputs
Supervising and managing

• Supervise, directly and indirectly, multi-disciplinary teams including cleaning, maintenance, grounds, and security
• Responsible for the infrastructure, security, maintenance, and services of work facilities to ensure that they meet the needs of MiWay and its employees
• Provide a single point for the coordination of all services relating to the efficient and effective running of the Facility and manage its impact on its surroundings and environs

Risk

• Perform risk assessments for the site facility
• Develop tactical plans to address and/or mitigate identified risk elements
• Ensure facility management site manual is always up to date and relevant to activities
• Actively participate in the business continuity plan implementation and assigned role

Commercial

• In conjunction with the Procurement Department, overseeing and agreeing on contracts and providers for services including but not limited to security, cleaning, and catering
• Ensure contractors are managed throughout their involvement with the teams whilst on-site i.e., safety files are acquired, and training provided prior to contract work commencing and completed work signed-off
• Monitor contractor and service provider performance in terms of agreed service levels and contracts

Efficiency

• Advising on and implementation of energy, utility, and resource efficiency and cost-effectiveness 

Maintenance

• Ensuring that basic facilities are well-maintained
• Managing any refurbishments, renovations, and office moves

Financial

• Managing budgets whilst ensuring cost-effectiveness
• Full utilization of JDE -SEARCHLIGHT will be an advantage
• Ensure all costed work activities are recorded

Regulatory

• Ensure the facilities are maintained to meet regulations in terms of national, municipal, environmental, health, safety, and security regulations and standards

Safety Health and the Environment

• Manage the site safety, cleaning, waste disposal, security, and parking arrangements.
• Controlling hazardous waste substances on site
• Appropriate stewardship and maintenance of the grounds and environs

Specific Operational Requirements

• The successful candidate will be required to work an 8-hour shift as rostered
• May be required to work overtime to meet the business needs.
• Must be prepared to work shifts/weekends/public holidays when needed.

Projects and contracts

• Overseeing Facility/building projects, renovations, or refurbishments
• Communication and interaction with stakeholders
• Drafting reports and making written recommendations
• Utilisation of help desk facility 

People management

• Ensuring the effective management of the team by actively contributing to and supporting people management agenda, including leave, overtime, and resource management, management of misconduct with HR framework, promoting employee engagement, etc.
• Setting both departmental and individual objectives in order to meet strategic objectives, in the form of individual performance plans.
• Evaluate and manage employee performance and implement corrective or remedial actions as required
• Identifying, supporting, and implementing learning and development needs in collaboration with people management
• Providing developmental, coaching, and job enrichment opportunities to maximize employees’ potential
• Support transformation, the execution, and achievement of organization EE plan, diversity, and inclusion within their respective departments

Core Competencies:

• Business impact
• Leading and influencing others
• Personal leadership
• Managing relationships
• Written and verbal communication skills
• Analytical and problem-solving skills
• Deductive and logical reasoning
• Decision-making
• The ability to effectively lead and manage teams and projects
• Team working
• Attention to detail
• Commercial awareness and business acumen
• Customer service
• Organisation and time management
• Prioritizing and the ability to handle a complex, varied workload