Estate Senior Facilities Manager at Tsebo Solution

Duties & Responsibilities

General Objectives

• Manage Grooms and provide monthly reports on the performance of each Groom.
• Ensure discipline and facility maintenance in Grooms quarters.
• Management of the Polo Field condition at the highest level.
• Establishes and maintains a good working relationship with the
• Management and control the contract
• Manage and control all aspects regarding Safety, Health, Environment & Quality (SHEQ).
• Manage TFS staff and ensure outputs are
• Manage all aspects of partner interactions with the client and TFS
• Maximize and create new business opportunities within the
• Manage the relationships with the building owners and contractors to ensure service
• Manage the site budgets to meet financial objectives and provide monthly
• Monitor help desk statistics and audit to ensure adherence to Service Level
• Develop and implement best practices for client
• Identifies opportunities for major revenue enhancement, major cost reduction and production
• Ensures continuous improvement and benchmarks
• Manage and assist in financial month-end submissions to the
• Assist the client in managing safe work practices that are in line with Occupational Health and Safety
• Management of sub-contractors and external service
• Ensure that internal and external Service Level Agreements as defined in our Scope of Works are
• Assist with the management of regular and preventative maintenance plans and pre-approved capital projects
• Compilation of technical and management reports as well as data for the client and Operations
• Conduct technical audits.

Monthly Reporting to Client:

• Operational summary of service delivery
• Financial management
• Helpdesk Report: Planned preventative maintenance tasks for hard and soft services, proactive tasks and reactive response times
• H&S: Incident/accident reports, risk identified, permits to work issued, H&S building inspection, H&S tools inspection etc
• Plan ahead – next month’s planned tasks, projects etc

Code of Conduct:

• Promote TFS’s image and corporate citizenry through deliberate and co-ordinated activities.
• Ensure TFS ethical values are adhered to.
• Adhere to the TFS Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.

Skills and Competencies

Skills: 

• Experience and knowledge in the Equestrian space
• Experience and understanding of working with Horses, Grooms and Horse owners.
• Excellent communication skills and relationship management
• Emotional Intelligence: ability to work with customers who have different ways of behaving and interacting.
• Customer service
• Team and project
• Strategic planning
• Problem solving and analytical
• Financial and business
• Strong project and resource management
• Conflict
• Supplier / Sub-contractor management.
• Hospitality and customer centricity.

Qualifications

• Grade 12
• Hospitality and/or Facilities Management Diploma or Degree or equivalent
• Technical qualification equating to a minimum NQF 6 (Diploma-level)
• Computer literate on MS Office packages – MS Word, Outlook, Excel
• 2 -5 years experience in Facilities; Engineering environment; Property or Project Management or equivalent knowledge and
• 2-5 years experience in an Equestrian environment.
• Good understanding and experience of Safety, Health, Environment & Quality (SHEQ).
• Good financial and business acumen including budget management.
• Working knowledge of equipment, materials and supplies used in facilities
• Good understanding of SLA’s and Management
• Operational experience at a managerial
• Knowledge of LRA and managing labour relations
• Valid driver’s license and own
• Experience in managing technical and non-technical
• Computer literacy on MS Office Packages (MS word, Excel)