Debtors Clerk - AC Hotel Cape Town Waterfront at Marriott International

CANDIDATE PROFILE 

Education and Experience

• A recognised appropriate financial qualification advantageous
• 3 – 4 years' experience in a similar function
• The ability to perform well under pressure
• Accuracy and attention to detail
• Ability to work without supervision and within a team
• Strong planning and organizing skills to meet deadlines with regards to operational requirements essential
• Strong interpersonal and communication skills
• Experience in Commerce and financial processes
• Proficiency in Microsoft packages essential (Word, Excel, email) 
• Accuracy and numerical insight
• Strong analytical skills and ability
• Flexible working hours

CRITICAL WORK ACTIVITIES

Debtors

• Maintain up to date debtors book e.g invoices and statements
• Generate and send out statements by the 3rd of each month 
• Follow up on, collect and allocate debtors payments
• Carry out billing, collection and reporting activities according to specific deadlines
• Perform account reconciliations
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Generate age analysis
• Maintain accounts receivable customer files and records (spreadsheet credit applications and documents)
• Process credit card payments
• Investigate and resolve customer queries
• Process adjustments as and when required as approved by management
• Communicate with customers via phone, email, mail and personally
• Assist with month end closing
• Age Analysis/Credit limits weekly
• Weekly debtors meeting and O-status on a Wednesday 2pm.
• Take minutes and sent out within 48 hours.

General Cashier

• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. 
• Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. 
• Record, store, access, and/or analyse computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. 
• Complete period-end closing procedures and reports as specified. 
• Audit cashier banks periodically according to SOPs. 
• Maintain, distribute, and record cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. 
• Act as liaison between property and armoured car service or primary banking institution. 
• Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs. 
• Follow all company policies and procedures.

Duties Included but not limited to the following:

• Cash recon
• Daily banking
• Credit card recon
• Change and change requests

Safety and Security

• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural 
• disasters).
• Maintain awareness of undesirable persons on property premises.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure 
• environment.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Perform other reasonable job duties as requested by Management.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.