Dealer Principal - Eastrand at Motus Holdings Limited

Specific Role Responsibilities

• Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance
• Ability to develop and implement strategies for growth
• Ability to make sound business decisions 
• Ability to apply modern business methods
• Ability to ensure maximum efficiency and profitability in all departments
• Ability to create a customer centric environment and maximize customer service levels
• Ability to control cash flow, stock and assets at a level commensurate with profit requirements and satisfactory return on investment
• Ability to manage risk and ensure audit requirement compliance
• Ability to ensure dealer compliance to franchise standards and target requirements
• Ability to create a high-performance culture and climate in the dealership    
• Strong ability to attract, motivate and retain talent 
• Ability to develop and encourage strong working relationships at all levels in the business
• Ability to work under pressure
• Ability to work both in a team and independently
• Ensure that all assets of the Company are properly secured
• Monitor the market position consistently, and the sales versus manufacturer’s targets
• Monitor the sales versus NAAMSA, the competitors’ sales and market activity, and compare the performance against the previous year
• Forecast peaks sales criteria to maximize stock levels
• Review all pricing policies, sales discounts, fleet discounts, parts pricing, and labour rates
• Ensure that stock levels are kept at required levels and forecast for the future
• Monitor the ageing of stocks and effect adjustments to keep in place
• Compare CSI against the previous year, the previous month, dealer category and national standards
• Educate and train frontline staff on CSI
• Ensure all staff are aware of our CSI position as and when figures become available
• Generate research into Customer Satisfaction requirements for improvement

Qualifications and Experience

• Matric
• Post Graduate Diploma in Business Management
• Five years’ experience as a Dealer Principal

Skills and Personal Attributes

• Valid Driver’s License
• Clear Criminal Record
• Basic business and financial acumen
• Sound knowledge of manufacturer requirements.
• Knowledge of governance and compliance regulations and requirements
• Fully computer literate
• Excellent communication and customer service skills
• Sound understanding of sales, service and parts
• Good administrative skills