DC Coordinator - Roodepoort at RCL Foods

Job Description    

• At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to Grow What Matters!
• RCL FOODS is seeking a DC Coordinator to join our Vector Logistics Division. The role will be based in Roodepoort and will report into the Area Sales Manager.
• As a DC Coordinator, you will be required to be an efficacy of the coordinator of sales and deliveries by maintaining regular contact and providing relevant solutions based on a clear understanding of the customers’ business, the macro environment, and Vector products.

Minimum Requirements    

• Merchandising/Logistics Diploma 
• 3 years’ relevant experience in an FMCG environment

Duties & Responsibilities    
Stock Coordination

• Place orders for Spar stores through the call centre.
• Perform stock on hand counts for all principals at the DC.
• Inform all stores of promotional activities and drive promotional activity with the sales team.
• Ensure the optimum stock is delivered to the store to support any in-store promotion.
• Take in orders from Vector sales reps and process orders for specific drives or additional volume. 
• Manage sales orders.
• Manage returns and product recalls.
• Manage stock levels by regularly checking stock on hand on the depot floor. 
• Check for expired stock and notify the relevant manager.
• Follow up on short delivery’s and arrange the re-orders. 
• Liaise with the sales team and buyers. 
• Conduct price surveys. 
• Resolve customer complaints. 
• Follow up on deliveries from Principals to the depot. 
• Ensure that the stock cover is high on best sellers and optimum on other products.
• Action the optimal flow of merchandise including fulfilment of product marketing introduction deadlines capacity planning.

Team Coordination and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritising and self-development. 
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and clients’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets  and objectives.
• Champion training and development of self and others through utilising available training opportunities or contributing to the development of new training solutions in collaboration with national training specialists.
• Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
• Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy