Data Verification Administrator-1 at Absa Group Limited (Absa)

Job Description

• Customer Experience support: Assist in enhancing Customer Experience & Ensuring Compliance with Regulatory Requirements. 
• Keep an evidence file up to date to substantiate adherence to the various Treating Customers Fairly (TCF) principles for auditing purposes
• Customer Data: Ensure that customer data is received on time and accurate. Review reports on problems identified. Assist with:
• Coordinating with internal and external stakeholders to retrieve outstanding client mandates.
• Ensuring all data is accurately updated and compliant with regulatory standards.
• Providing regular progress reports and updates to management.
• Re-mandating clients where mandates cannot be found | Statistics: Collection and consolidation of weekly, monthly and quarterly statistics. Compile MIS reports for Manco.
• Provide additional support in the operations of Customer Experience, and any other related matters

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)