Customer Care Legal Liaison at WeBuyCars

Responsibilities:

• Review and provide legal guidance on customer care policies and procedures
• Ensure compliance with all laws and regulations related to customer interactions
• Handle legal inquiries or issues from customers or other external parties
• Collaborate with our legal team to address legal matters related to customer care
• Develop and maintain legal documents and resources for the customer care team
• Train and educate customer care team members on legal compliance requirements

Requirements:

• Bachelor’s degree in Law or related field
• Previous experience in a legal role or customer care role preferred
• Strong understanding of legal and regulatory requirements related to customer interactions
• Strong written communication skills, including accurate spelling and grammar
• Ability to work effectively in a fast-paced environment
• Detail-oriented and organized
• Ability to think critically and problem-solve effectively