Credit Risk Support Officer - Johannesburg at Nedbank

Job Purpose

• To consistently deliver excellent support to all stakeholders by providing timeous and accurate information.

Job Responsibilities

• Deliver various Credit Risk Support, Portfolio Management and Administrative services effectively within agreed turnaround times and quality standards
• Effective time management to ensure volume standards are met
• Ensure stakeholder satisfaction by providing accurate data and information recording and capturing on systems, letters and reports
• Extract, action and distribute required reports and necessary information within set timelines 
• Achieve high quality output of all tasks or activities performed and provide satisfactory service to the stakeholders
• Effective and consistent adoption of transformational processes, technology or initiatives deployed into the business 
• Be a strong and consistent team player who plays a supportive and collaborative role which contributes to efficient operation of internal team and stakeholder business divisions
• Ensure continuous self-development and upskilling to enable optimal performance and value add to the business  
• Improve operational effectiveness and better client satisfaction by contributing, participating, and providing insights when required 
• Provide support to colleagues and share required knowledge to ensure team success and satisfactory service to the frontline 
• Proactive management and actioning of tasks as deemed appropriate from time to time.   
• Add value to the Bank by identifying opportunities to improve or enhance processes and recommending improvements and supporting implementation of ideal solutions in the business.

Essential Qualifications - NQF Level

• Grade12/Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• 3 - 6 years Administration
• Technical / Professional Knowledge
• End -to End Innovation Lifecycle Method
• Managing conflict situations
• Stakeholder management
• Industry trends
• Systems knowledge
• Excel intermediate
• Behavioural Competencies
• Monitoring Information
• Decision Making
• Managing Work
• Collaborating
• Execution
• Influencing
• Attention to detail