Consultant, Recovery & Liabilities at Standard Bank Group

Job Description

• Ensuring superior customer service delivery
• Management of the Third party and recovery claims with service providers.
• Achieving the financial performance indicators

Qualifications

• Minimum educational qualifications should be matric certificate
• Must be FAIS compliant
• Must be computer literate
• Insurance related and Legal qualifications would be an advantage

Experience Required

• 3 years Recovery, Liabilities& Legal experience will be an advantage

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Documenting Facts
• Examining Information
• Following Procedures
• Interacting with People
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Producing Output
• Upholding Standards

Technical Competencies:

• Active Listening
• Business Process Improvement
• Continuous Process Improvement
• Financial and Accounting Control
• Financial Systems Administration
• Verbal Communication