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  • Posted: Jun 14, 2024
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Consultant, OMINS

    Job Description

    Ensure that all queries/problems received are resolved efficiently within laid-down time frames as per service level agreements. Understand the risks associated with dealing with customer queries and dissemination of confidential information. To deliver unparallel customer service to all customers, both internal and external within laid down guidelines and ensuring legislative compliance.

    Qualifications

    • Completed Matric
    • NQF5 qualification

    Experience

    • 2 to 3 years general banking experience with exposure to Home Loans and Insurance products and facilities-    Insurance or Home loans knowledge/ experience
    • A sound knowledge and understanding of the policies and procedures laid down in group  

    Additional Information

    Behavioral Competencies

    • Articulating Information
    • Checking Details
    • Developing Expertise
    • Following Procedures
    • Interacting with People

    Technical Competencies

    • Client Knowledge
    • Client Retention
    • Client Servicing
    • Client Value Propositions
    • Insurance Principles

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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