Clerk: Persal and Electronics - Pretoria at AVBOB South Africa

• Capturing daily correspondence and provide written feedback for queries received via email, fax and post, within 3 working days.
• Handling of telephonic queries and following up on non-payments.
• Processing of monthly, daily and weekly discrepancy reports received from the Life Offices or enquiries received from institutions.
• Reconciliations of premiums within 3 working days by validating files and investigating possible premium differences.
• Do policy enquiries on QLink.
• All persal employee files done weekly and electronics employee files done once a month.
• Checking and sending out monthly manual files, correcting of information on schedules received from institutions.
• Providing the senior clerk with statistics as and when required.
• General ad-hoc duties

Requirements

• You should be in possession of a Grade 12 certificate.
• 2 – 3 years relevant experience (Long term insurance will be an advantage