Claims Clerk FTC at RCL Foods

Job Description    

• Vector Logistics, a division of RCL FOODS, is on the hunt for a Claims Clerk to join our Central Debtors Team at Bedfordview. This individual will need to effectively process claims accurately and promptly.

Minimum Requirements    

• Claims principles and tools
• Claims business processes and practices
• Claims methodologies and principles
• SAP Experience
• Literacy and Numeracy skills
• Matric
• 1 years’ relevant experience in a credit/claim’s environment

Duties & Responsibilities    
Claims Processing

• Receive claims documentation in a compliant and timely manner.
• Ensure compliance with established procedures and Company standards to maintain effective administration of the claims process.
• Administer all paperwork as per defined procedures.
• Maintain timely input to SAP and ensure accurate claim transaction records.
• Work in conjunction with the Claims Coordinator to action valid deals on the prepared pricing cover sheet and return to the Credit Supervisor.
• Process pricing claims and credits on a daily basis.
• Process all price claims on a monthly basis.
• Administer all paperwork relating to departments journals.
• Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.

Information and Data Management

• Accurately and regularly capture data into the information system to enable access to reliable data and reporting for trend analysis and decision making.

Ad hoc Administration

• File and safeguard records within area of responsibility.
• Compile ad hoc spread sheets.

Effective Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Manage colleagues expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.