Citrix VDI Engineer at Absa Group Limited (Absa)

Job Summary

• Design, Develop & Deploy high-performing, scalable, enterprise-grade End User technologies.

Job Description

Citrix/VDI

•     Experience in an enterprise computing environment support large scale Citrix implementations.
•     Knowledge and expertise in designing, planning, deployment, and administration of Citrix XenApp/XenDesktop deployments (current software releases).
•     Experience supporting Web Interface and StoreFront, Provisioning Services, Server Virtualization (VMware working experience), and profile management.
•     Experience in configuring and maintaining gold images for Citrix environment.
•     Experience with entire suite of Citrix Infrastructure components (FAS, StoreFront, Delivery Servers, PVS/MCS, etc…).
•     Experience with multiple site environment and strong support confidence supporting 7k+ users.
•     Experience identifying risks and opportunities within environments.
•     Knowledge and experience of AD Domain Policies.
•     Intermediate to advanced Networking knowledge and experience, including Citrix NetScaler ADC and ADM.
•     Minimum CCA-P Certification

Solution Design & Deployment (hardware & software)

•  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve End User technical problems / opportunities with high quality solutions
•  Contribute to all phases of the development lifecycle
•  Provide recommendations to enable the operational feasibility of solutions
•  Quickly produce well-organised, optimized, and documented End User systems & solutions
•  Ensure systems & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
•  Work collaboratively with Support Engineering teams to resolve End User technical problems & ensure resolution tracking & conclusion
•  Apply general design patterns and paradigms to deliver technical solutions
•  Support the development of CI / CD Pipelines (where applicable)
•  Use & configure modern observability techniques (where applicable)
•  Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes / other
•  Debug existing systems and solutions
•  Work to consistently improve and evolve systems and solutions
•  Comply with all Group Development / other technology standards
•  Implement project & program plans for End User Systems and Solutions e.g. e.g. releases, deployment, risk management, testing, integration etc.
•  Conduct reviews, performance monitoring & ongoing optimization and maintenance on systems and solutions
•  Implement
•  Be accountable for achieving all SLA / OLA and performance objectives and targets
•  Implement effective technical knowledge and document management for all End User systems & solutions
•  Develop & distribute performance reporting to enable business decision making
•  Stay ahead of the curve on emerging technologies and development practices and continuously optimise and evolve solutions accordingly

People

•  Conduct peer reviews, testing, problem solving within and across the broader team
•  Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)
•  Provide technical training across a range of stakeholders

Risk & Governance

•  Identify technical risks and mitigate these (pre, during & post deployment)
•  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
•  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education

• National Certificate: Information Technology