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Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
Purpose Statement
To provide support to the Centralised Collections team through analyses of client and agent behaviour and business trends in order to develop and deliver appropriate management information reports. The aim of these is to provide management, the department, and the broader business with real insight and perspective in order to formulate and/or drive appropriate operational and tactical/strategic actions
Minimum Experience
Minimum of 2 -3 years’ relevant business and/or data analysis working experience
Ideal
Collections and/or Contact Centre experience; reporting experience; Capitec Bank experience
Qualifications (Minimum)
Qualifications (Ideal Or Preferred)
Knowledge
Minimum
Ideal
Skills
Competencies
Conditions of Employment
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