Business Solutions Head at FirstRand Group

Job Description

To manage the design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units and segments

• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
• Coordinate teams to ensure end to end implementation of prioritised and approved solutions for relevant product house, business unit or segment
• Ensure effective analysis of data for identification of opportunities for efficiencies and growth in business
• Manage and support team in designing customer centric and sustainable solutions, products, enhancements and business cases and ensure effective integration across channels thereby delivering on the strategic objectives of product house, business unit or segment
• Enable an inclusive culture that upholds FRG's diversity and transformation guiding principles
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
• Develop, encourage and nurture collaborative relationships within the business and/or across the FRG
• Develop new insights into situations and apply innovative solutions to make organisational improvements
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Integrate business information, and compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes
• Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals
• Apply a customer-centric approach to ensure customer satisfaction

Requirements:

• 5-10 years in a Banking environment
• Experience in Advice or Money Management
• Experience with any educational capabilities would be advantageous